The Buzz: #AirbnbWhileBlack

Does Airbnb discriminate against minorities? Gregory Selden says it does. Selden, a black 25-year old, recently filed a complaint against the San Francisco-based company claiming that when he tried to book an apartment in Philadelphia, an Airbnb host rejected his booking under his actual profile, which included a photo of himself. Later, however, he maintains that the same host accepted his request when he used fake profiles of white men.

Selden insists that when he raised the issue with Airbnb, the travel website gave him the cold shoulder and claimed that a representative told him, “It’s a disappointment people like you always victimize yourselves solely on the basis of skin color.”

Selden’s lawsuit accuses Airbnb of denying him “full and equal enjoyment” of lodging because of his race. “Under the Civil Rights laws, Airbnb qualifies as public accommodations,” said Selden’s attorney Ike Emejuru. “Airbnb serves essentially the same function as a hotel. We are confident that there are numerous persons out there who will potentially join the class [action lawsuit].”

I believe Selden. Don’t you? After all, it’s not hard to imagine homeowners denying black people—black men, especially—the right to rent a place. It’s not hard to imagine because it happens every day. What’s more a Harvard University study not long ago showed that Airbnb hosts are less likely to accept booking requests from black people. Research indicated that hosts rented to fake profiles with “white”-sounding names 50 percent of the time, compared to 42 percent of the time when names sounded “black.”

And by the way, the race of the host was irrelevant.

In a statement responding to Selden’s lawsuit, Airbnb stated: “Racial discrimination is unacceptable and it flies in the face of our mission to bring people together.” The company goes on to say that it will work toward eliminating unconscious bias.

That’s good. And that’s important. But who are we kidding? Selden’s case, like many others, is not a case of unconscious bias. It’s plain old bigotry. Let’s hope Airbnb also takes greater action against hosts who don’t discriminate by mere accident. As Selden explained to a local TV station, “I’m really not looking for sympathy at this point. I just want to see some change in their practices.” Me too.