The Buzz: A Tale of Two Retailers

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness…” Recently, as I’ve followed various news stories featured during Black History Month, I have felt like I’m living these lines from Charles Dickens’ book “A Tale of Two Cities.” I was first dismayed, then outraged, when I read about Barnes and Noble’s “Diverse Editions” project. The intent vs. impact of the project is a classic example of seemingly good intentions having a negative and caustic impact.

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